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Configure DHL Express

Steps to Configure Carrier

  1. Use your existing DHL Express account, or create a new one.
  2. Register for XML Services access: https://xmlportal.dhl.com/
  3. You should be provided with a test account in an email within 24 hours after approval, similar to the one below.                           
  4. If you lose this email you can login to the XML portal and go to XML Service Status link on left to view.
  5. Configure your credentials into the Ship Configuration tab.
  6. Get Certification by DHL.
    • Contact DHL to request certification by providing Label Image, Request, and Response XML messages as recommended in the documentation. These are validated by the DHL Express team followed by production-ready certification.
  7. Go Live
    • After passing certification, you will receive access to the production environment and then can start using DHL Web Services.
  8. Update Ship Configuration with your production credentials and uncheck Test Mode. Now you can create and print active shipping labels.
  9. Check the Active box so that this carrier is an active carrier. When a carrier is active, you are able to set carrier specific settings in the Create Shipment tab and create/ print active shipping labels.
  10. Test Mode Checkbox:  If the Test Mode checkbox is checked, then your account won’t be debited when you create/print a shipping label. Instead, a “test” shipping label will be created. If the Test Mode checkbox is not checked, your account will be debited when you create/print a shipping label, as it is an active label (rather than a test label).
    • Label will say, “Do Not Ship – Sample Only”

Other Carrier Settings

For DHL, you can set the default currency using the Default Currency Code field.

You can also set a default region with the Default Region Code field. in the Ship Configuration tab.

Configure Stamps.com (USPS)

A5 Ship app supports using USPS, Stamps.com (USPS), and Endicia (USPS) as carriers. Using only USPS allows only getting rates and tracking shipments, while using Stamps.com and Endicia also allows creating labels. To start shipping using Stamps.com (USPS), you need to create and configure your Stamps.com account and A5 Ship app.

Steps to Configure Carrier

  1. Use your existing Stamps.com account, or register a new one here and get preferred rates.
  2. Open A5 Ship app, go to Ship Configuration page, and click Stamps.com (USPS).
  3. Check the Active box so that this carrier is an active carrier. When a carrier is active, you are able to set carrier specific settings in the Create Shipment tab and create/ print active shipping labels.
  4. Enter Username and Password.
    • There is a password mask on this field for privacy. To check for accuracy, click and hold the eye icon to see your password.
  5. Default Print Layout: Stamps.com supports different print layouts (Normal, SDC3930, Envelope10). You can set default values, which can be adjusted as needed when you create a new shipment in New Shipment page.
  6. Default Packaging Type: Stamps.com supports different package types (ex. Package, Postcard). You can set default values, which can be adjusted as needed when you create a new shipment in New Shipment page. The available values represent the packaging types commonly offered by this Stamps.com.
  7. Test Mode Checkbox:  If the Test Mode checkbox is checked, then your account won’t be debited when you create/print a shipping label. Instead, a “test” shipping label will be created. If the Test Mode checkbox is not checked, your account will be debited when you create/print a shipping label, as it is an active label (rather than a test label).
    • Label will say, “Test Label – Do Not Ship”
  8. Click Save.

Other Settings

Now the A5 Ship app has all the required data so it can connect to Stamp.com servers. When this is configured, you can view your postage balance and buy more postage.

  • View Postage Balance: Click Refresh next to Postage Status section title. If you configured the account and the app correctly, balance should display after you click the Refresh button.
  • Purchase more credit for shipping: Enter the desired amount in the Buy More Postage – Enter Amount: box and click Buy Now button. If successful, the Current Postage Balance should be automatically updated with the new balance.

Creating Shipment Labels with Stamps.com: Note that Stamps.com will charge your account each time you create a shipping label using the A5 Ship app. You can however cancel the shipment and get the money back from Stamps.com. To cancel the shipment, click Cancel Shipment button on Shipment page layout. If there is no button on the layout, you will need to edit the layout and add the button.

Configure Endicia (USPS)

A5 Ship supports using USPS, Stamps.com (USPS), and Endicia (USPS) as carriers. Using only USPS allows getting shipment rates and tracking shipments for free, while using Stamps.com (USPS) and Endicia (USPS) also allows creating labels. This article covers the steps to configure an Endicia account and manage settings within the A5 Ship app.

Steps to Configure Carrier

  1. Use your existing Endicia account, or create a new one here and get preferred rates. There is also a link below the Save button.
  2. Open A5 Ship app, go to Ship Configuration page, and click Endicia (USPS).
  3. Check the Active box so that this carrier is an active carrier. When a carrier is active, you are able to set carrier specific settings in the Create Shipment tab and create/ print active shipping labels.
  4. Enter Username and Password.
    • There is a password mask on this field for privacy. To check for accuracy, click and hold the eye icon to see your password.
  5. Default Label Size, Default Label Type, Default Image Rotation: Endicia supports different combinations of label sizes, label types, and image rotation. When you create a new shipment in the New Shipment page, these default values can be edited.
  6. Default Mailpiece Shape: Endicia supports different combinations of package shapes (ex. Letter, LargeParcel). You can set default values for these fields. When you create a new shipment in the New Shipment page, these default values can be edited.
  7. Test Mode Checkbox:  If the Test Mode checkbox is checked, then your account won’t be debited when you create/print a shipping label. Instead, a “test” shipping label will be created. If the Test Mode checkbox is not checked, your account will be debited when you create/print a shipping label, as it is an active label (rather than a test label).
    • Label will say, “Void – Do Not Mail”
  8. Click Save.

Other Settings

Now the A5 Ship app has all the required data so it can connect to Endicia’s servers. When this is configured, you can view your postage and account status, buy more postage, and change your password.

  • View Postage and Account Status: Click Refresh next to Postage and Account Status section title. If you configured the account and the app correctly, balance and status should display after you click the Refresh button.
  • Purchase more credit for shipping: Enter the desired amount in the Buy More Postage – Enter Amount: box and click Buy Now button. If successful, the Current Postage Balance should be automatically updated with the new balance.

  • Change your password: Enter the desired new passphrase in the Enter New Password: box and click Change and Save button.

Note: Endicia will charge your account each time you create a shipping label using the A5 Ship app. You can however cancel the shipment and get the money back from Endicia. To cancel the shipment, click Cancel Shipment button on Shipment page layout. If there is no button on the layout, you will need to edit the layout and add the button.